Terms of Use
Please read these terms carefully before using our website and services.
Last Updated: January 2026
Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website or services.
Description of Services
ochre-tide provides consultation and guidance services related to benefits and pension applications. Our services include eligibility assessments, document reviews, form completion assistance, and appeals support. We aim to help individuals understand and navigate the benefits system effectively.
Nature of Services
The consultation services provided by ochre-tide are for general guidance purposes only. We do not provide legal advice, and our consultants are not solicitors. Our services are intended to complement, not replace, professional legal advice when required.
We cannot guarantee specific outcomes for any benefits or pension application. Decisions regarding benefits are made by relevant government departments based on their assessment criteria and your individual circumstances.
User Responsibilities
When using our website and services, you agree to:
- Provide accurate and complete information when submitting enquiries or during consultations
- Use our website only for lawful purposes
- Not attempt to gain unauthorised access to our systems or data
- Not use our website in any way that could damage, disable, or impair our services
- Not reproduce, duplicate, or copy any material from our website without permission
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of ochre-tide or our content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.
Accuracy of Information
We strive to ensure that the information on our website is accurate and up to date. However, benefits regulations and procedures change regularly, and we cannot guarantee that all information is current at all times. Information provided on this website should not be relied upon as a substitute for official government guidance.
Limitation of Liability
To the fullest extent permitted by law, ochre-tide shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
Our total liability for any claim arising from our services shall not exceed the amount you paid for those services.
Indemnification
You agree to indemnify and hold harmless ochre-tide, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or services, your violation of these Terms of Use, or your violation of any rights of another party.
Third-Party Links
Our website may contain links to third-party websites for your convenience and information. We do not endorse or control these websites and are not responsible for their content or practices. Your use of third-party websites is subject to their respective terms and privacy policies.
Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of our services.
Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of Northern Ireland. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.
Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Changes to Terms
We may revise these Terms of Use at any time by updating this page. Your continued use of our website following any changes constitutes acceptance of the revised terms. We encourage you to review this page periodically.
Contact Information
If you have any questions about these Terms of Use, please contact us via the details on our Contact page.